Terms and Conditions

Last updated on May 29 2025

Welcome to NIVRA. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

For the purpose of these Terms and Conditions, The term “we”, “us”, “our” used anywhere on this page shall mean 32ANYPV3041R1Z2, whose registered/operational office is Ground Floor, 382, Kani House, Nadapuram Road, Nadapuram Railway Station, Rayarangottu Kozhikode KERALA 673102 . “you”, “your”, “user”, “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

The content of the pages of this website is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.

1. Introduction

These Terms and Conditions govern your use of our website, nivrafashion.com, and the purchase of any products offered by NIVRA. By accessing our website, placing an order, or using our services, you accept these Terms in full.

2. Product Information

• Product Availability: We strive to ensure all product listings on our website are up-to-date and accurate. However, due to high demand and availability issues, some products may not be in stock at the time of your purchase.
• Product Images and Descriptions: We make every effort to accurately display our products, including colors and designs. However, due to lighting, device settings, and other factors, actual product colors may slightly vary.

3. Orders and Payments

• Order Confirmation: Upon placing an order, you will receive an email confirming the details of your order. This email is not an acceptance of your order but a confirmation of your request.
• Payment Methods: We accept payments through various payment gateways, including credit cards, debit cards, net banking, and UPI payments. All transactions are subject to verification.
• Pricing: Prices for our products are displayed in INR. We reserve the right to change product prices without prior notice, but any changes will not affect orders that have already been processed.

4. Shipping and Delivery

• Processing Time: Orders are processed within 1-3 business days. Orders are typically shipped within 1 to 2 days after processing, depending on the shipping method selected.
• Shipping Charges: Shipping charges will be calculated at checkout based on your location, order size, and chosen delivery method.
• Delivery Issues: We are not responsible for any delays caused by the shipping carrier or incorrect address provided during checkout. If your order is returned due to an incorrect address, additional shipping charges may apply to reship your order.

5. Exchanges

• Non-exchangeable Items: White coloured, premium collection and sale items are not eligible for exchange.
• Exchanges: If you would like to exchange an item, please contact us on the same day of receiving your order. Exchange items should be in their original packaging and condition.
• Refunds: Refunds are not available after the payment has been done. Shipping charges are deducted from the refund coupon amount.

6. User Accounts

• Account Creation: To place an order, you may create an account on our website by providing personal information such as name, address, and email. By creating an account, you agree to provide accurate and complete information.
• Account Security: You are responsible for maintaining the confidentiality of your account login details and for all activities under your account. Please notify us immediately if you suspect any unauthorized use of your account.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website and services, you agree to our Privacy Policy.

8. Intellectual Property

• Content Ownership: All content on the website, including text, images, logos, and graphics, is the property of NIVRA or its content suppliers and is protected by copyright laws.
• Trademark Use: You may not use any of our trademarks or copyrighted materials without our prior written consent.

9. Limitation of Liability

NIVRA will not be held responsible for any damages resulting from the use or inability to use our website, products, or services, including but not limited to indirect, incidental, or consequential damages.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

11. Modifications to the Terms

NIVRA reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated Effective Date. It is your responsibility to review these Terms regularly.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: care@nivrafashion.com
• Phone: +918129567746