FAQ - Nivra

Frequently Asked Questions

Welcome to our FAQ page. If you have questions about shopping with Nivra Fashion, you’ll likely find the answers below. If not, feel free to reach out to us directly.

Products & Availability

What type of clothing does Nivra Fashion offer?

We offer a curated selection of women’s wear including short and long kurtis, comfortable pants, skirts, and two-piece co-ord sets. Our designs focus on elegance, ease, and South Indian style sensibilities.

Are all your products ready to ship?

Most of our products are ready to ship as soon as the order is processed. Availability is mentioned on each product page.

Are your cloth wallets and bags washable?

Yes, our cloth wallets and sling bags are made with durable materials. We recommend spot cleaning with mild soap and cold water for longevity.

What sizes are available for your outfits?

At Nivra Fashion, our outfits are available in sizes XS to XXL. Detailed size charts are provided on each product page to help you choose the right fit.

Shipping & Delivery

Do you ship all over India?

Yes, we currently deliver across India through trusted courier partners.

How long will my order take to arrive?

Orders are typically processed in 1–3 business days and delivered within 4–7 business days after dispatch. Remote areas may take a bit longer.

How do I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery in real-time.

Shipping & Delivery

Do you ship all over India?

Yes, we currently deliver across India through trusted courier partners.

How long will my order take to arrive?

Orders are typically processed in 1–3 business days and delivered within 4–7 business days after dispatch. Remote areas may take a bit longer.

How do I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery in real-time.

Exchanges

Can I exchange a product?

Yes, we accept exchange requests made on the same day you received the order,if the item received is damaged, defective, wrong product and in case you face size issues. The product is eligible for exchange if the item is unused, unwashed, and in its original packaging.

Are earrings eligible for exchange?

For hygiene reasons, we do not accept exchanges on earrings.

How do I request an exchange?

Email us at care@nivrafashion.com with your order number, reason for exchange and opening video. Our team will guide you through the process.

Orders & Payments

What payment methods do you accept?

We accept UPI, debit/credit cards, and net banking through secure payment gateways.

Do you have a Cash on Delivery (COD) option?

No, currently we do not offer a Cash on Delivery (COD) option.

Can I cancel my order?

No, you cannot cancel your order after the payment has been done.

Orders & Payments

What payment methods do you accept?

We accept UPI, debit/credit cards, and net banking through secure payment gateways.

Do you have a Cash on Delivery (COD) option?

No, currently we do not offer a Cash on Delivery (COD) option.

Can I cancel my order?

No, you cannot cancel your order after the payment has been done.

Customer Support

How can I contact NIVRA?

You can reach us via email at care@nivrafashion.com or through our Contact Us page. Our support team responds within 24-48 hours.

Do you have a physical store?

Currently, we are an online-only brand delivering across India.

Can I cancel my order?

No, you cannot cancel your order after the payment has been done.

Free shipping

Standard Shipping

Secure Payment

100% risk-free shopping

Special Campaigns

Guaranteed Saving

Customer Service

Give us feedback

About NIVRA

Nivra Fashion is an online brand crafting clothing and accessories that features the beauty of Ajrakh prints. We specialize in creating statement pieces, from earrings to sling bags, that add a touch of culture and style to your everyday look.